ROO CASINO AUSTRALIA REVIEW:
Yet another casino that even of the contrary been targeted in the Australian Market, it has evoked itself as one of the big names in the global chain of casinos. Its slick look and user-friendly design is easy to navigate and thus it aims to provide its users the best of real casino experience. The site is pretty straightforward, but manages to pack in a handful game selection as well as a solid mobile platform for players to wager on their smartphones and tablets. While the fact may be that the site is not that glitzy, it is a solid option for punters in the country.
Established in the year 2017, the gambling website is operated by a company called Digi Media N.V. under the licensing of the Curacao government. As the operator’s name suggests on its own, Roo Casino is tailored to the needs of players from Down Under but customers from a variety of other countries are also welcome to register with real-money accounts. With more than 600+ games in its closet, it is been powered by some of the industry’s leading names such as, Betsoft, Booming Games, Pragmatic Play and Red Rake Gaming. One of the impressive attributes about the casino is it is mobile friendly also so players can feel the comfort right from their home. The gambling operator’s library of games comprises a number of enticing video slots with superb visuals and plenty of useful features. Being a new online gaming operator, Roo Casino is short on video poker and table games but continues to expand its offering by regularly adding new titles to its portfolio. Instant play on desktop and mobile devices is supported.
The sense of respect and belief towards the heart of its users becomes the key for the casino. It is encrypted with 128-bit SSL encryption, which provides safety and security to all its players both been personal and financial data. It is alert to treat its customer and to resolve any issue they face, there is a 24/7 Live Chat interface where the players can ask any questions to the authority. The players can also reach the staff very easily through email and telephone and belief me that’s even quick. When players have to disclose verification documents in order to prevent fraud, it’s important to know that the casino protects the information.
Other than the mentioned, it also forms inside its chest a drawback, as it doesn’t support players from all over the world to come and be a part of the leisure an fun, due to certain jurisdiction.
GAMING AND SOFTWARE PROVIDERS:
Roo Casino is powered by Betsoft, Booming Games, Pragmatic Play and Red Rake Gaming and the casino’s games are provided via a web-based, instant play platform that loads up directly through your internet browser, keeping you from having to download any cumbersome software. The site also fully supports mobile play, letting you spin the reels on your smartphone or tablet. Betsoft, Booming Games, Pragmatic Play and Red Rake Gaming. It consists of Video Poker, Table Games, Classic Video Slots and more.
Many of the titles on offer are from Betsoft’s 3D slots collection, with some of the most popular games being The Slotfather II, Sin City Nights, Alkemor’s Tower, and Rook’s Revenge. Each of these games resembles more an animated movie rather than a slot and starts with an animated introductory clip so that players can become familiar with its theme and overall feel.
Not to forget the table games lovers. For them Roo Casino strives to provide players with diverse options, which is why it adds new titles to its portfolio regularly. As of the present moment, fans of iconic casino mainstays get to play European Roulette. The game is courtesy of software developer Betsoft which goes to show roulette mavens will enjoy a high-quality experience in terms of graphics and sounds.
The audio effects emulate the atmosphere in brick-and-mortar casinos to the tiniest of details. The players can hear the ball rattling on the spinning wheel and the virtual dealer is announcing the results of each coup out loud. One feel as if they are gambling in an actual land-based venue while soft jazzy music is playing in the background.
BONUS AND PROMOTIONS:
New customers at Roo Casino have plenty of great bonuses to look forward to, starting with a great Welcome Bonus that is beyond generous. New registrants at the website who top up their accounts with a minimum of $20 are eligible for a 200% match bonus on their first deposits. But this is not the ordinary welcome bonus as there is no limit to the amount one can claim in free credits. It is important to remember this bonus is reserved only for wagering purposes and cannot be cashed out from participating players’ accounts. Once the newcomer requests a withdrawal of the winnings associated with the bonus, the free credits are automatically removed from your account. Before they attempt to cash out, they need to cover the bonus turnover, which in this case is set to 20x the total of the bonus and deposit amounts.
One of the key attractions is the ‘Keepin’ it Reels’ offer. Depositing $25 or more will make the eligible to claim 30 free spins on the Alkemor’s Tower slot. The players can benefit from this offer every day and a deposit is required for every 30 free spins that they receive. The wagering requirement associated with the winnings from the free spins is 20x the combined value of the bonus and the deposit. The free spins and the winnings resulting from them hold an expiration period of seven days. If they do not meet the wagering requirement after that time has passed, they will be removed from their account. Something that they have to consider is that the maximum sum that one can cash in from free spins is set at $100.
DEPOSITS AND WITHDRAWALS:
Making transactions to and from your casino balance is of paramount importance in an online-only industry. Roo Casino does not explicitly mention any deposit limits, but as far as withdrawals go, the players can cash in a minimum of $20 or their currency’s equivalent. The maximum amount that one can withdraw is $10,000 and if they attempt to cash in a larger sum, it will be split into smaller portions, with each transaction being sent every 7 business days. At Roo Casino, you will be able to make deposits in the following currencies: EUR, USD, CAD, AUD, SEK, and NOK.
Credit cards are among the most used payment services, not only at online casinos but on the Internet in general. There are two credit card brands that they can use at Roo Casino, more specifically Visa and MasterCard. Deposits made with a credit card will be processed instantly giving you immediate access to your money. Withdrawals, on the other hand, are somewhat more complicated. Unfortunately, MasterCard has taken a stance against online casinos and will not process any payment sent from such a website. Therefore, one can only use Visa to withdraw your winnings, which will normally take up to several business days.
SECURITY AND FAIRNESS:
The players should fell secure once they register in the casino. The casino uses 128-bit SSL encryption and firewall services which keeps players sensitive data encrypted and safe when it is transmitted over the internet.
To maintain the fairness of the game, it uses Random Number Generator which ensures all the games at the casino are fair and will guarantee random results.
CUSTOMER SUPPORT:
Customer satisfaction is very important to Roo Casino and this is why users can always rely on a trained and competent customer support team in the event that an issue arises. There are two main ways to contact the support agents, one of them being via live chat. The live chat system allows the players to reach a casino representative within minutes and quickly explain to them their problem. The conversation will take place in real time and the agent will seek to resolve their issue in the most efficient manner possible.
Alternatively, the players could always use a more traditional means of communication such as email. If one wishes they can write to the support team at support@roocasino.com whenever you experience any difficulty.
Additionally, there is also an extensive FAQ section available, covering all sorts of topics and answering the most common questions that users have.